From the first click to the final farewell – we design customer experiences that feel unforgettable, aligned and uniquely you.
Because branding isn’t just what you say — it’s how you make people feel. how you make people feel.
The most powerful brands don’t just have beautiful logos or clever taglines – they leave a lasting impression at every single interaction. That’s why at Beyond the Logo, we design CX Moments That Matter.
From onboarding workflows to offboarding rituals – we craft seamless, emotionally aligned customer experiences that elevate your brand, deliver delight, and deepen connection.
Your brand isn’t just what people see – it’s how they feel about doing business with you. Inconsistent emails? Confusing handovers? That’s where trust breaks.
We’re here to stop the brand leakage. To close the gap between what your brand says and how it actually shows up. Because when every moment reflects your values, voice, and vision – magic happens.
Whether your client journey is manual, automated, or a mix of both – we design it to feel human, helpful, and unforgettably on-brand.
Branded Onboarding Sequences
Custom welcome kits, emails, and portals that set the tone for transformation.
Proposal & Presentation Templates
First impressions, reimagined.
Ditch the dull and deliver proposals that wow. We’ll help you design stunning, brand-aligned proposals that not only inform but inspire—clearly showcasing your value and making the ‘yes’ feel effortless.
Proposal and Presentation Templates
First impressions, reimagined.
Ditch the dull and deliver proposals that wow. We’ll help you design stunning, brand-aligned proposals that not only inform but inspire—clearly showcasing your value and making the ‘yes’ feel effortless.
Surprise and Delight Touchpoints
Because magic lives in the unexpected.
Create memorable moments that go beyond the transaction. Whether it’s a handwritten note, a thoughtful gift, or a milestone celebration—we’ll help you sprinkle delight along the client journey to build loyalty that lasts.
Client Journey Mapping
Clarity meets creativity.
See your entire client experience laid out like a story. We map every step—from discovery to delivery—to identify gaps, highlight moments of impact, and craft a journey that feels intentional, seamless, and uniquely you.
Client Journey Mapping
Clarity meets creativity.
See your entire client experience laid out like a story. We map every step—from discovery to delivery—to identify gaps, highlight moments of impact, and craft a journey that feels intentional, seamless, and uniquely you.
Client Portal
A home for your client magic.
Give your clients one place to access everything—documents, timelines, conversations, and resources. We’ll help you design a portal that looks beautiful, functions intuitively, and reflects your brand at every click.
Internal Team Processes
Consistency behind the curtain.
A powerful client experience starts within. We help you design internal systems, workflows, and templates that keep your team aligned, efficient, and delivering excellence—every single time.
Let’s design a brand experience that doesn’t just impress – it performs.
